IT Support Services
GLOB Solutions offers a wide range of IT support services to organisations of all sizes in and around Eastern Cape.
We have developed cost-effective IT services and a range of IT support solutions to accommodate varying business requirements.
We understand that getting entrenched in IT issues takes you away from the job at hand and disrupts the effective running of your business. That's why we have developed comprehensive, yet flexible IT support packages, some of which are detailed below.
IT SUPPORT PACKAGES
Bronze Support-Basic IT Support
Bronze support is our entry level support agreement designed for companies whom only require remote support. Via secure software our expert engineers can remote in to any of your computers or network and resolve issues immediately.
Silver Support-Extensive IT Support
Silver support is our reactive mid-tier support for companies that require an onsite service to resolve critical IT systems and remote only service for end user support.
Gold Support- Complete IT Support
Gold support is our reactive high-level support agreement designed for companies that require remote and onsite support for both critical and end user support. With our gold service you can be secure in the knowledge that your IT systems are being maintained to the highest standard.
Glob Solutions offers a quality learning experience in the areas of IT and Best Practice training. Core areas of specialism includes networking, virtualisation, datacenter and new product adoption from leading vendors such as Cisco, HP, Microsoft, IBM, VMware, Impero.
Our best practice portfolio covers the areas of Technology Architecture, Service management, business process improvement, project management and business analysis.
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